Genesee County is one of nine communities across the State of Michigan implementing the Children’s Healthcare Access Program (CHAP). CHAP is a collaborative, community-based medical home improvement model intended to improve the health outcomes of low-income children covered by Medicaid insurance, while raising the quality of care, better utilizing resources, and decreasing costs.
Families are referred to CHAP by participating pediatric practices, Medicaid health insurance plans, Genesee County’s 2-1-1 system, or through self-referrals. A multidisciplinary CHAP team provides services to families that include:
- Parent education
- Asthma education and case management
- Care coordination
- Patient navigation
- Referrals to community resources
- Interpretation and transportation services
The CHAP team works with providers offering assistance to:
- Improve office efficiency
- Decrease no-show rates
- Meet medical home certification requirements
- Conduct follow-up on emergency department utilization
- Create linkages to community resources
- Educate on clinical best practices
- Develop data reports on CHAP eligible clients
- Implement quality improvement projects focused on preventative services
- Connect with other pediatric providers
CHAP also facilitates change at the system level in the effort to reduce the health disparities experienced by children insured by Medicaid improving quality and access to medical homes, reducing emergency department visits and hospital admissions, and improving the overall health outcomes for the children it serves.
Initial CHAP Program medical practice partners include Hurley’s Children’s Center, Genesys Family Health Center, Apkinar Children’s Clinic, and Hamilton Community Health Network. These partners represent a pediatric practice, family medicine practice, private physician practice and a federally qualified health center respectively.
For additional information or to learn how you may participate in Genesee County CHAP, please phone (810) 953-CHAP or email CHAP@flint.org.